Thank you for choosing GemsAspire. We strive to provide high-quality products and a smooth shopping experience. If you are not satisfied with your order, you may request a return under the conditions outlined below.

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1. Return Policy

Return Window:
Customers may initiate a return within 7 days from the date the product is delivered.

Product Condition:
Returned items must be unused, in their original condition, and include all packaging, labels, and accessories.

Non-Returnable Items:
Some products are not eligible for return, including:

• Customized or personalized items

• Perishable or delicate goods

• Items marked as “Final Sale”

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2. How to Initiate a Return

Step 1 – Contact Us:
To begin the return process, please contact our support team at [Insert GemsAspire Contact Email/Phone]. Share your order number, product details, and the reason for return.

Step 2 – Shipping the Item:
Once your return request is approved, we will provide the return address and instructions.

• Customers are responsible for the return shipping cost.

• Shipping charges are non-refundable.

Step 3 – Inspection:
After we receive the returned item, our team will inspect it. You will be informed whether your return has been approved or declined based on the item’s condition.

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3. Refunds

Processing Time:
Approved refunds will be issued to your original payment method within 7–10 business days.

Partial Refunds / Denials:
A partial refund or rejection may apply if:

• The item is not returned in its original condition

• The product is damaged or missing parts not due to our error

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4. Exchanges

Exchanges are offered only for products that arrive damaged or defective. To request an exchange for the same item, please contact our customer support team.

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5. Contact Us

For questions about orders, returns, or refunds, feel free to reach us:

Email: support@gemsaspire.com
Address: GemsAspire Store, [Add full address here]